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Privacy Statement

Privacy Statement

Privacy Statement

University of Washington Department of Recreational Sports Programs is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the University of Washington Department of Recreational Sports Programs Website and governs data collection and usage. By using the University of Washington Department of Recreational Sports Programs Website, you consent to the data practices described in this statement.

Collection of your Personal Information

University of Washington Department of Recreational Sports Programs collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. University of Washington Department of Recreational Sports Programs also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, and preferences.

There is also information about your browser software that is automatically collected by University of Washington Department of Recreational Sports Programs. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by University of Washington Department of Recreational Sports Programs for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the University of Washington Department of Recreational Sports Programs Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through University of Washington Department of Recreational Sports Programs public message boards, this information may be collected and used by others. Note: University of Washington Department of Recreational Sports Programs does not read any of your private online communications.

University of Washington Department of Recreational Sports Programs encourages you to review the privacy statements of Websites you choose to link to from University of Washington Department of Recreational Sports Programs so that you can understand how those Websites collect, use and share your information. University of Washington Department of Recreational Sports Programs is not responsible for the privacy statements or other content on Websites outside of the University of Washington Department of Recreational Sports Programs and University of Washington Department of Recreational Sports Programs family of Websites.

Use of your Personal Information

University of Washington Department of Recreational Sports Programs collects and uses your personal information to operate the University of Washington Department of Recreational Sports Programs Website and deliver the services you have requested. University of Washington Department of Recreational Sports Programs also uses your personally identifiable information to inform you of other products or services available from University of Washington Department of Recreational Sports Programs and its affiliates. University of Washington Department of Recreational Sports Programs may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

University of Washington Department of Recreational Sports Programs does not sell, rent or lease its customer lists to third parties. University of Washington Department of Recreational Sports Programs may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, University of Washington Department of Recreational Sports Programs may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to University of Washington Department of Recreational Sports Programs, and they are required to maintain the confidentiality of your information.

University of Washington Department of Recreational Sports Programs does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

University of Washington Department of Recreational Sports Programs keeps track of the pages our customers visit within University of Washington Department of Recreational Sports Programs, in order to determine what University of Washington Department of Recreational Sports Programs services are the most popular. This data is used to deliver customized content and advertising within University of Washington Department of Recreational Sports Programs to customers whose behavior indicates that they are interested in a particular subject area.

University of Washington Department of Recreational Sports Programs Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on University of Washington Department of Recreational Sports Programs or the site; (b) protect and defend the rights or property of University of Washington Department of Recreational Sports Programs; and, (c) act under exigent circumstances to protect the personal safety of users of University of Washington Department of Recreational Sports Programs, or the public.

Use of Cookies

The University of Washington Department of Recreational Sports Programs Website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize University of Washington Department of Recreational Sports Programs pages, or register with University of Washington Department of Recreational Sports Programs site or services, a cookie helps University of Washington Department of Recreational Sports Programs to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same University of Washington Department of Recreational Sports Programs Website, the information you previously provided can be retrieved, so you can easily use the University of Washington Department of Recreational Sports Programs features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the University of Washington Department of Recreational Sports Programs services or Websites you visit.

Security of your Personal Information

University of Washington Department of Recreational Sports Programs secures your personal information from unauthorized access, use or disclosure. University of Washington Department of Recreational Sports Programs secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

University of Washington Department of Recreational Sports Programs will occasionally update this Statement of Privacy to reflect company and customer feedback. University of Washington Department of Recreational Sports Programs encourages you to periodically review this Statement to be informed of how University of Washington Department of Recreational Sports Programs is protecting your information.

Contact Information

University of Washington Department of Recreational Sports Programs welcomes your comments regarding this Statement of Privacy. If you believe that University of Washington Department of Recreational Sports Programs has not adhered to this Statement, please contact University of Washington Department of Recreational Sports Programs at ima@uw.edu . We will use commercially reasonable efforts to promptly determine and remedy the problem.

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Group Fitness Class Refund Policy

1. All refunds must be requested in-person in the IMA Programs Office, on the 3rd floor, during office hours prior to the beginning of the second class meeting. A refund will be given, less an $8.00 service charge. If you paid by card, you will need to bring your card so that we can credit your account. If you paid by cash or check, we will need to verify your address so a check can be mailed to you within approximately four weeks.

2. Refunds will not be granted after the start of the second class. Refund requests over the phone or e-mail are not accepted.

3. For classes that meet fewer than three times, refunds will be granted if the request is received before the first class meets. Refunds for Special Interest classes must be requested by the registration deadline published.

4. A full refund will be issued to participants if a class is cancelled. All refunds for cancelled classes must be requested within 30 days of class cancellation, they are not issued automatically.

UWild and Climbing Center Class Refund Policy

Indoor Only Classes:

1. Drops must be completed at least 48 hours prior to the start time. Failure to do so will result in a 100% loss of the registration fee.

2. Failure to attend an activity results in a 100% loss of the registration fee.

Outdoor Classes and Trips:

1. Drops made 8-14 days prior to the activity results in a 50% loss of the registration fee.

2. Drops made 7 or fewer days prior to the activity results in a 100% loss of the registration fee.

3. Failure to attend an activity results in a 100% loss of registration fee.

General Info for Both Types of Classes and Trips:

1. Classes meeting for multiple sessions, no refunds are issued after the first session.

2. For classes that meet indoors prior to an outing, attendance at all indoor classes is mandatory.

3. For any course that meets for multiple sessions, attendance to the first class is mandatory.

4. Partial refunds will be given if the outdoor portion of a class is canceled due to weather.

5. Refunds are only issued in-person at the Climbing Center, Waterfront Activities Center, or the IMA Programs Office. Please check our website for available hours. If you paid by card, you will need to bring your card so that we can credit your account. If you paid by check, we will need to verify your address so a check can be mailed to you within approximately four weeks.

Intramural Refund Policy

1. All refunds must be requested in-person in the IMA Programs Office, on the 3rd floor, during office hours seven days or more prior to the first league or tournament contest. A refund will be given, less an $8.00 service charge for team fees and less a $5.00 service charge for individual/dual fees. If you paid by card, you will need to bring your card so that we can credit your account. If you paid by cash or check, we will need to verify your address so a check can be mailed to you within approximately four weeks.

2. Refunds will not be granted within six days or less of the first league or tournament contest. Refund requests over the phone or e-mail are not accepted.

3. A full refund will be issued to participants if a sport league or tournament is cancelled. All refunds for cancelled intramurals must be requested within 30 days of cancellation, they are not issued automatically.

Personal Training Refund Policy

1. All packages are non-refundable and non-transferable.

2. Personal training packages expire 6 months from date of purchase.

3. Clients will be charged for training sessions if they are more than 15 minutes late.

5. Clients will be charged for appointments cancelled with less than 24 hours notice.

IMA Membership Refund Policy

1. Refunds require the approval of the Member Services Manager. The following are viable reasons for permitting refunds: Termination of employment or withdrawl from class, change in employment status (ie. shift change, home department, or job duties), cancelled Sports & FItness class registration, medical request (ie. unable to use service, may include family medical leave).

2. All refunds must be requested and processed in-person at the Member Services Desk. Bring the credit card you used for payment so that we can credit your account.

3. All refunds will be issued and prorated in accordance with the refund schedule, available at the Member Services Desk.

Climbing Membership Refund Policy

1. Climbing Membership refunds require the approval of the Climbing Coordinator. You may request a refund by phone at the Climbing Center, 206.616.7229. The following are viable reasons for permitting refunds: Proof of injury.

2. If you paid by card, you will need to provide your card so that we can credit your account. If you paid by check, we will need to verify your address so a check can be mailed to you within approximately four weeks.

Intramural Outdoor Only Membership Refund Policy

1. Outdoor Only Membership refunds require the approval of the Intramural Coordinator prior to the first quarterly game. The following are viable reasons for permitting refunds: Termination of employment or withdrawal from academic classes, change in employment status or class schedule, and medical request.

2. All refunds must be requested in-person in the IMA Programs Office, on the 3rd floor, during office hours prior to the first quarterly game. A refund will be given, less an $8.00 service charge. If you paid by card, you will need to bring your card so that we can credit your account. If you paid by cash or check, we will need to verify your address so a check can be mailed to you within approximately four weeks.

3. Refund requests over the phone or e-mail are not accepted.

4. A full refund will be issued to participants if a sport league or tournament is cancelled. All refunds for cancelled intramurals must be requested within 30 days of cancellation, they are not issued automatically.

Mindfulness Pass Refund Policy

1. Mindfulness Pass refunds require the approval of the Mindfulness Manager prior to attending a second class quarterly. The following are viable reasons for permitting refunds: Termination of employment or withdrawal from academic classes, and medical request.

2. All refunds must be requested in-person in the IMA Programs Office, on the 3rd floor, during office hours prior to the second week of quarterly classes. A refund will be given, less an $8.00 service charge. If you paid by card, you will need to bring your card so that we can credit your account. If you paid by cash or check, we will need to verify your address so a check can be mailed to you within approximately four weeks.

3. Refund requests over the phone or e-mail are not accepted.


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University of Washington
Recreational Sports Programs
NE 45th St. & 17th Ave NE, University of Washington
Seattle, Washington 98105
+1 206-543-2100